Customer Service Representative - Fully Remote
Leduc, AB, Canada
Full Time
Entry Level
Are you ready to take control of your future while making a real difference in people’s lives? Join AO Globe Life: where your passion for helping others meets unparalleled opportunities for growth and success. We’re looking for enthusiastic individuals to join our team of Customer Service Representatives.
The Benefits We Offer?
Responsibilities:
Qualifications:
Why Join Us:
The Benefits We Offer?
- Remote Work Flexibility: Work from home with adaptable hours that fit your life
- Comprehensive Training & Licensing Support: We’ll provide full training and help you obtain your LLQP license—no prior experience needed
- Health & Benefits Coverage: Access health, dental, and vision insurance for you and your family
- Job Security: Enjoy the stability of a unionized position with strong support
- No Cold Calling: Focus on helping people with leads provided from union groups—no cold calling involved
- Weekly Pay & Bonuses: Get paid weekly, with performance-based bonuses to boost your income
- Career Advancement: Your success is our priority, with plenty of opportunities for promotions based on your performance
- Incentive Programs: Earn exciting trips and rewards for meeting sales milestones
- Residual Income: Build long-term wealth with a 10-year vested residual income plan
Responsibilities:
- Answering Customer Inquiries: Addressing customer questions about products, services, or company policies via phone, email, chat, or in-person interactions.
- Resolving Issues and Complaints: Handling customer complaints or concerns, aiming to resolve issues quickly and effectively while maintaining a positive experience.
- Providing Product or Service Information: Offering detailed information about products or services, including features, benefits, and how to use them.
- Promoting Products or Services: Suggesting additional products or services based on customer needs, and explaining new offers or promotions.
- Ensuring Customer Satisfaction: Striving to deliver a positive experience and building relationships with customers to foster loyalty and trust.
Qualifications:
- Strong communication skills both oral and written
- Persuasive personality
- Previous experience in customer service, or related fields is often desired is a plus but not required
- Capacity to address customer concerns and provide appropriate solutions.
- Strong ability to build relationships and connect with customers.
- Must be a resident in Canada
Why Join Us:
- Remote Work Advantage
- No Cost Leads
- Residual Income
- Extended Health Insurance
- Flexible Schedule
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